by Zenaida Lucuesta of Santa Clara, CA on 2/25/2022
Summary:
I was planning to buy the grand pavilion, and have spoken to Suzanne Miller, although the price is beyond my budget, I agreed because of the reviews I have read, and of course,
Summary:
all my questions being answered by Suzanne like I let her explain to me what is meant by gable roof. Suzanne Miller was the salesperson who guided me along the way, telling me that I may need a city permit.
Summary:
So, that made me stop and I went to the city who just basically told me, I cant build, because i already met the zoning requirement and I cant build another one with a roof.
Summary:
My excitement that I will be able to build this from you guys just went crushed by the city. I called Suzanne to tell her about the bad news and of course, she too was devastated.
Summary:
But of all the bad news, I am now getting the refund that I paid that I was not expecting.
Summary:
To me, $250.00 is a lot of money, that some companies will refuse to refund their customers, but dealing with such a kind hearted person, makes you believe in service excellence.
