We are very pleased with our pergola. It looks great and the charcoal color is a nice contrast to the gray and white house. Delivery was on time, and the driver was very careful about stacking it properly.
Summary:
Not bad to assemble with 2 guys handy, especially given that is 22x20. Instructions could have been a little more detailed is spots, but we figured it out.
Summary:
Only complaint is that some of the 2x2 runners were quite twisted, so we had to man-handle them a bit to get them screwed down on the lines. Also had to widen a few of the notches where they didn't quite line up.
Summary:
Lots of good comments from family who have seen it. Amos (sales person) was great, and answered a lot of questions I had (being a detail guy). He also made changes I asked for very quickly and confirmed everything by e-mail.