We researched Pergola kits and pre- built structures for a full year before deciding on Pergola Kits USA. From our first inquiry to the final delivery, we couldn't have been happier. Fred was so patient and informative with all of our questions.
Summary:
We were building a large structure and had many questions. Fred was so helpful and knowledgeable every step of the way. Our finished pergola is absolutely beautiful. The delivery and craftsmanship of the product was perfect.
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My husband built the unit by himself in a litle over 2 days. Our unit was 25 X 16 and went up without a hitch. The attention to detail was evident as he assembled the Pergola.
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We have received many comments from friends,family and neighbors on how beautiful the Pergola looks on our patio. It is not only functional for providing shade, but it is a beutiful addition to our home.
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The quality of the product and the beautiful mahogany finish is perfect.
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We live on a dead end street that is off of another dead end street, so we were initially concerned about the delivery of the pergola. Fred assured us that we wouldn't have a problem.
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The delivery man phoned us the morning of the delivery with updates on time. The delivery was not only on time, but was completed in less than 20 minutes. The product was packaged properly, water tight and without any missing parts or pieced.
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My husband has been a tradesman carpenter for 40 years and said the kit was so well put together and thought out that it practically built itself. We couldn't be happier!
