Fantastic experience all around! We've had our 16x18 cedar pavilion for about a year now, and everything about it is great.
Summary:
It is the centerpiece of our outdoor living area in our backyard, we use it every day, and the entire family absolutely loves it.
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I attached a gas heater to one of the beams and had a fireplace built at one end of the pavilion to enable year-round enjoyment and a wonderful atmosphere for friend gatherings or family time.
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In the age of working from home it's a great spot to use for a change of scenery and to be outside while working. We can be under it enjoying the outdoors without worrying about rain, the heat of the sun, or the glare of the sun on laptops.
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It's our new favorite place to watch TV, eat dinner, and hang out. Everyone who sees it is amazed and thinks I hired an architect and had it custom built. Several people have ordered from PergolaKitsUSA as a result of seeing our pavilion.
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The team at PergolaKitsUSA was fantastic from sales, to post-sales support, to delivery.
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PergolaKitsUSA was great to work with in customizing the dimensions (the dimensions of my pergola are not a standard in the dropdown menu on the site) and configurations.
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Additionally, my town required a permit for the structure that required engineered drawings stamped by an engineer certified in my state.
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PergolaKitsUSA engaged with an engineer on my behalf and had the drawings turned around quickly for a reasonable additional fee. Delivery went smoothly. The driver was very courteous and helpful.
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He pulled the truck into my backyard and placed the pallet directly next to the worksite.
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While I did not assemble the pavilion myself, I observed the carpenter and his helper assemble it, and from watching and speaking with him, assembly was straightforward with perfect cuts, lengths, pre-drills, and instructions.
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I am confident that with appropriate time and patience, two handy people can assemble the structure. Cedar is a great wood for the outdoors, and the materials used seem to be excellent (no issues a year in).
Summary:
I highly recommend investing in a pavilion and working with PergolaKitsUSA!
