by Terry Tedder of Redmond, WA on 10/17/2020 11:49:00 AM
Summary:
Our Pavilion is 16 x 12 with 9ft tall 8x8 posts. We received the Pavilion within the estimated delivery schedule that had been established on the order date. Everything was well packaged and securely wrapped.
Summary:
All the parts were included and the included directions were extremely accurate and detailed. I have been in construction for over 40 years and have built several homes .
Summary:
Don't let anyone tell you that a husband and wife team can install the large roof panels by themselves .
Summary:
There were four of us putting the large panels in place which fit perfectly but two of us could not have got them in place without a good probability of sustaining some damage. Everything else is easily done by two people.
Summary:
Everything was cut and went together exactly as show in the assembly booklet and as per our plans. My wife and I are extremely happy with the overall look and feel of the Pavilion.
Summary:
Very high quality materials were used, joinery was exceptionally well done and its obvious Pergola USA has done this many times.
Summary:
We had a couple of minor issues that came up but were quickly taken care of by the company and did not hold us up at all. The owner of the company and his management team was extremely responsive when we contacted them to resolve these minor issues.
Summary:
I had researched a number of companies that provide kit type Pavilions, and I'm sure there are others that would provide a nice product.
Summary:
However, Our dealings with this company was extremely professional, courteous and we felt we more then got our money's worth.
Summary:
As a side note, if anyone is considering using the 8x8 posts instead of the 6x6 posts and weighing the cost to upgrade, it is more then worth it to do this upgrade.
Summary:
Without a doubt using these posts gives the structure a very solid look and simply wouldn't look right with smaller posts.
Summary:
Should the opportunity ever come up again to consider another structure of this type I would not hesitate for a moment to place another order with Pergola USA. Thanks Fred for all your help.
