by Tracy Parkin of Pekin, IL on 11/9/2020 9:52:00 AM
Summary:
I'll start with that the pergola I purchased is of very good materials and craftsmanship. The delivery had no problems the driver of the shop truck was very good and very helpful.
Summary:
The main issue I had was it took longer than than I thought it should but I understand that this year is very unusual. Also there is a lack of communication to the buyer on what is going on with the purchase.
Summary:
An occasional email would have helped to ease the process because this is a large purchase sight unseen and when you don't hear anything you feel maybe you got screwed over.
Summary:
Also on larger kits you should add center boards to the template because the wood flexes . It would helped keep everything inline and squared.
